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PAACOS
Case Studies

Real businesses. Real results.

We measure success in hours saved, costs reduced, and revenue unlocked — not buzzwords.

Marketing / Agency

Eliminating 8 hours of weekly reporting for a marketing agency

Every Monday, one account manager spent half her day pulling metrics from Google Analytics, Meta Ads, and HubSpot into a shared Google Sheet, then formatting it into a client-facing PDF report. Eight clients. Eight hours. Every week.

Key results

  • 8 hours per week returned to the account management team
  • Reports delivered by 7am every Monday (previously by 3–4pm)
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E-Commerce

How a solo Shopify founder cut 2.5 hours of daily support work and added $2,100/month in recovered revenue

The founder was spending 3 hours every morning answering the same customer support questions — shipping times, return policies, product details — typed out manually one by one. Inventory was managed in a Google Sheet updated by hand after every order. There was no abandoned cart recovery, and one attempt to set up Klaviyo ended after a lost weekend of configuration.

Key results

  • 2.5 hours saved daily on customer support
  • $2,100 in additional monthly revenue from cart recovery sequence
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Legal Services

How a personal injury firm cut paralegal intake time by 60% and started signing clients in under 10 minutes

Paralegals were spending nearly half their day on intake calls that went nowhere. Roughly 60% of inbound inquiries were unqualified — fender-benders with no documented injury, cases past the statute of limitations, or situations outside their practice areas. By the time a serious case came in, response time averaged 4–6 hours because the team was buried. In a practice where the first firm to have a real conversation often wins the retainer, they were losing cases before they ever knew they had them. Clients who did sign had no proactive communication system — every status update required a phone call that interrupted whoever was mid-task.

Key results

  • Paralegal intake time reduced by 60% — reclaimed for case work
  • Average time from inquiry to scheduled consultation: under 10 minutes, 24/7
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Local Services

How a Phoenix HVAC company stopped losing after-hours calls and added $180K in service agreements in 90 days

The company was losing 35–40% of after-hours service calls to competitors simply because no one answered. During summer peak season — when AC failures happen at 9pm on a Saturday — callers would hang up and dial the next company. A part-time answering service was costing $1,800/month and still missing calls. Their existing customer base was also largely untapped: thousands of past customers with aging equipment, no proactive outreach, and no service agreement program.

Key results

  • After-hours lead capture went from ~60% to 97% — nearly zero missed calls
  • $180K in new service agreements signed in the first 90 days of proactive outreach
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Professional Services

A solo CPA cut tax season intake from 3 weeks to 4 days and captured $14k in previously unbilled hours

Client intake was managed entirely through email, making document collection before tax season a 2–3 week back-and-forth process. Engagement letters were copy-pasted from old emails. Time tracking lived in a notebook, and invoices went out late every month — losing hours that were never invoiced. The work was buried under admin that couldn't be escaped.

Key results

  • Client intake time reduced from 3 weeks to 4 days
  • $14,000 in previously unbilled hours captured in year one
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Real Estate

Automating a property manager's entire lead pipeline

A property management firm with 12 employees was manually tracking every rental inquiry across email, phone, and web forms. Leads were being entered into a spreadsheet by hand, follow-ups were inconsistent, and roughly 30% of inquiries were falling through the cracks entirely.

Key results

  • 12 hours per week saved across the leasing team
  • Lead response time dropped from 4 hours to under 5 minutes
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Real Estate

From 5-hour response times to 4 minutes — a solo agent's AI lead system

A solo real estate agent was losing 30–40% of his inbound leads to faster-responding competitors. New inquiries came from Zillow, his website, and referrals, but his follow-up process was a sticky note on his monitor. He was also spending 45+ minutes per property manually writing listing descriptions across MLS, Zillow, and social.

Key results

  • Average lead response time dropped from 5+ hours to 4 minutes
  • 11 hours saved per week across lead follow-up and listing writing
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